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Payment of Tuition Fees

Payment options | Payment methods | Sponsored students | Difficulty in paying fees | Outstanding debt | General information

Payment options

Paying online (preferred option):

Payment can be made by Direct Debit or credit/debit card in full or in two instalments.  To make a payment or set up future recurring payments visit the Fees and Funding channel in your MyBristol portal.

If you set up an online payment instruction last year and wish to continue paying by this method you must set up another instruction for this academic session.  Due to possible changes in circumstances and tuition fee funding, payment instructions can only be authorised by a payee one year at a time.  Once an online instruction has been set up, you need do nothing further throughout the year – unless we contact you.  Payment will be taken automatically on the due date(s).  If online payment has not been made or scheduled by the deadline, you will be invoiced instead.

Other payment options:

• cheque
• sterling bankers draft
• cash
• bank transfer

Due dates for payment by two instalments:

• 24 October
• 24 January

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Details of payment methods

Direct Debit:

• A Direct Debit authorises the University to take each instalment from your bank account on the due date.
• The University uses AUDDIS, the electronic Direct Debit collection system.  We can only accept UK bank accounts that allow Direct Debit collection by this method. If you are uncertain whether this applies to your account, please contact your bank.

Credit/debit card:

• All major credit and debit cards are accepted except American Express and Diners Club.
• Please ensure that you notify the Income Office if your card is re-issued for any reason – even if the card number remains the same, the expiry date will probably have changed.

Cheque or bankers draft:

• Cheque and bankers draft payments may be made at the Cash Office on the ground floor of Senate House.
• Cheques can only be accepted if drawn on a UK bank.
• Bankers drafts drawn on a UK bank or foreign bank in £ sterling are acceptable.
• All cheques should be made payable to ‘University of Bristol’.

Cash:

• Cash payments may be made at the Cash Office on the ground floor of Senate House.
• For student personal security we do not recommend this method of payment.

Bank transfer:

• Payment for the full amount may be transferred direct to the following bank account:

Account name: University of Bristol Fees Account

Sort code: 56-00-05

Account number: 21177929

IBAN: GB62 NWBK 5600 0521 1779 29

SWIFT code: NWBKGB2L

Bank name: Nat West

Bank address: 32 Corn Street, Bristol BS99 7UG

• Please ensure that you quote your student number in the reference field when making payment so that the payment can be credited to your account.

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If you are being sponsored by an external organisation such as a government department, charity or company, you must complete a sponsorship authorisation form, ensuring that it has been signed by an authorised representative of the sponsoring organisation, and return it to the Income Office as soon as possible, but no later than the start of term.  A new authorisation form must be submitted for each academic session.  Once you have registered for the academic session the Income Office will issue your sponsor with an invoice for your tuition fees.  Payment is due within 30 days of receipt of this invoice.  Payment by instalments is not permissible.

The University will continue to recognise an organisation as your sponsor only if payments are made promptly.  If you experience problems with your expected sponsorship arrangements, you become ultimately responsible for the payment of your own fees.

If you received sponsorship last academic session but do not submit a new sponsorship authorisation form by the due date, the Income Office will assume that these sponsorship arrangements have lapsed and will invoice you instead.

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The University has clear procedures for dealing with late or non-payment of fees.  These are set out in the Student Fees Regulations which form part of the Rules and Regulations for Students.

If you are having difficulties over payment of your fees, do seek help at an early stage.  In the case of initial delays to payments, you should contact the Income Office in the first instance (Senate House, ground floor).  You may also wish to speak to your Personal Tutor or Hall Warden, or to seek support and advice from the Advice and Representation team at the Students’ Union.

The University will be sympathetic and assist where it can, but in the event of non-payment the University may apply sanctions ranging from the imposition of an administration fee or interest charges, to, in extreme cases, exclusion from the University.

In the case of ongoing financial hardship, or if you have any queries regarding student funding, you should contact the Student Funding Office (Senate House, ground floor, open Monday to Friday, 9am to 5pm).

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If you have a debt to the University from a previous session you will not be allowed to re-register until satisfactory arrangements for repayment of the outstanding balance have been agreed with the Income Office.

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Receipts

Receipts will be available to view and print from the Fees and Funding channel in your MyBristol portal. Receipts for payment made by cash will be issued at the time of payment.

Fee refund policy

This policy applies to students who have registered and paid some or all of their tuition fees but who subsequently withdraw from their programme of study.  Refunds are normally made only when claimed by the student or sponsor.  In all cases application for full or partial refund of fees will only be considered if the University has received written notification of withdrawal.  Written notice of withdrawal must be submitted to your academic school or faculty office. For further information please refer to the Tuition Fee Guidance.

Payment of fee refunds

All fee refunds will be paid to the person making the original payment. If the original payer is not the student but wishes the refund to be paid to the student, the original payer must provide the Income Office with written permission for the refund to be paid to the student.

Contact with non-student fee payers

If a student's fees are being paid by a third party (e.g. a parent or guardian) the University reserves the right to provide information regarding payment or non-payment of fees to the third party.

Income Office contact details

Income Office
University of Bristol
Senate House
Tyndall Avenue
Bristol BS8 1TH

Opening hours: Monday to Friday, 9am – 5pm

telephone: (0117) 954 6372

email: student-fees@bristol.ac.uk

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