FAQ
If you have a question or you aren't quite sure where to start then this page is for you.
- Who can I contact with an enquiry?
Full contact details are available on the contact us page. - How do I update my details?
When logged in, follow the update your details link in the main navigation. - How do I find my password?
Follow the log in link and from there the 'Get password/User ID' link. - How do I change my password?
Log in and use the change password
form. - Where can I find out about the Alumni Foundation?
Full information can be found on the Alumni Foundation page. - How can I make a donation?
Information on donating can be found on the Centenary Campaign sub-site. - What does "alumni" mean?
Please see definitions. - What is "Convocation"?
Please see definitions. - How can I contact another Bristol graduate?
For details on how to contact another Bristol graduate see the contacting friends page. - How do I get a degree transcript or replacement certificate?
Degree transcripts are available from your faculty office. See degree transcripts for contact details.
Replacement degree certificates are available from the Examinations Office. - How do I organise a reunion?
See how to organise an event. - Where can I buy University memorabilia?
The University of Bristol Union has an online shop which sells a wide range of University branded clothing and memorabilia. - How do I contact a University department?
You can find departments in the a-z index of departments and services. - How do I find out about other aspects of the University, such as widening participation?
Such information is also available in the a-z index.