Support and training
Tools
Fully supported
Some support available
- Camtasia - for live presentations and creating video tutorials
- Digital pens - creating digital recordings of your notes
- Respondus - now largely replaced by Questionmark, Respondus is a simple tool for creating and managing exams
- Turning Point - the most popular e-voting system at the university
We work with a wide range of tools and technologies, above are details about those widely used. See about levels of support for more on the difference between "fully supported" and "more support available".
Support
Contact us with questions for our dedicated Blackboard helpdesk, support issues, questions about making the best use of technology, and requests for individual consultations. We'll reply as soon as possible.
About levels of support
Fully supported
- Tool has been formally adopted by the University
- No cost associated with its use for University members
- Helpdesk support is available
- A training session or workshop is usually available, tailored workshops may be available on request
- Online resources and guidance are likely to exist
Some support available
- Tool is used in some parts of the University
- There may be a cost associated with use of this technology
- Help, advice and training is available on a case by case basis
- Online resources and guidance may be available