Academic transcripts and official documents
Please note that the Faculty Office (both UG and PG) will be closed from Wednesday 20th December and will re-open on Wednesday 3rd January.
Please also be aware that the online shop (for transcripts and other document orders) will close from 15th December until the Faculty Office re-opens on Wednesday 3rd January.
- What are they?
- How much do they cost?
- How can I apply for an academic transcript?
- How long will they take?
- Transcripts for incoming Erasmus and Study Abroad students
Official documents (letters and certificates)
- How can I get written confirmation that I am / was a student?
- Documents for incoming Erasmus and Study Aboard students
- Degree certificates (and replacement degree certificates)
- Verification of award
An academic transcript is an official document that shows:
- The units which have been taken in each year of study;
- The assessment and reassessment (as appropriate) grades for each unit;
- The total number of credits gained in each unit taken and in each year of study;
- The degree awarded, degree classification and date of award (where applicable).
Transcripts are provided in sealed envelopes with the University stamp to prove that the document is authentic; we are not able to provide electronic versions. Each copy has an accompanying sheet explaining the grading system.
Every graduating taught postgraduate and undergraduate student will be automatically sent one free copy of their final transcript to their home address (as registered by the student on StudentInfo) within two months of graduation. Please note: this service started in 2009/10 for postgraduate students graduating in that year, and from 2007/08 for undergraduate students.
Thereafter charges for additional copies of transcripts will be applied as follows:
- If you graduated in or after 2005 you will be charged £10 for the first copy and £5 for each subsequent copy;
- If you graduated before 2005 you will be charged £20 for the first copy and £5 for each subsequent copy.
We regret that academic transcripts cannot be issued until payment, if appropriate, has been received.
There is no charge for transcripts requested by current students (known as interim transcripts).
Transcripts are available to order via the Faculty of Social Sciences and Law Online Shop. You will be asked to choose the type and quantity of transcript, enter your details and make a secure online payment (where applicable).
The University cannot accept responsibility for transcripts that are lost in the post as we have no control over item(s) once they have left the University. Please ensure you provide a full and safe postal address your delivery of your transcripts.
Please note it is not possible to order or apply for a transcript by email or telephone.
Transcript orders take up to 10 working days to complete as standard, although during preparations for student graduation (January and July) delays can occur and production of transcripts will take longer. It is therefore recommended that you order your transcripts as early as possible to ensure they are produced and dispatched in time for any deadlines you may have. You will receive an email when the transcript(s) is available for collection / has been posted.
For awards made before 2005: Due to the length of time that has passed, the processing time may exceed 10 working days.
If you have any questions regarding academic transcripts please email email@example.com.
Please note that we are not able to prioritise transcript requests for any reason. Each request we receive is important and therefor in fairness to all of our customers, transcript requests are dealt with in the order in which they are received.
Official documents (letters and certificates):
You can request a certification letter, bank letter or council tax certificate (for full-time students applying for Council Tax exemption/reduction) from the Faculty of Social Sciences and Law Online Shop. Requests for these documents can be made via the Online Shop. You can only submit requests for yourself. Please do not order documents on behalf of other students.
Letters and certificates can take between 1-3 workings days to produce. Documents are only available in hard copy. They cannot be issued electronically. Please ensure you submit requests for documents in good time to meet any deadlines you have been given. You will receive an email when the document(s) is available for collection / has been posted.
For the majority of students, your eligibility for Council Tax exemption will be confirmed with Bristol City Council electronically three times a year. You can view the date your details were last confirmed to Bristol City Council in StudentInfo under your Term Address (see 'Last Notification Date to Bristol City Council'). Therefore, you should only need a council tax certificate from the Faculty if you are not resident within the Bristol City Council.
If you have any questions regarding the above documents please contact firstname.lastname@example.org.
Please note that we are not able to prioritise letter requests for any reason. All the requests we receive are important and therefore in fairness to all of our customers, letter requests are delt with in the order in which they are received.
Incoming Erasmus and Study Abroad students should contact the Study and Work Abroad Placements team (SWAP) in the International Office if they need to request a certification letter, bank letter or Certificate of Full-time Study (for Council Tax exemption).
Degree certificates are issued to students at the graduation ceremony or posted to their home address after the relevant ceremony has taken place. If you have any questions regarding your degree certificate please contact the Examinations Office.
The Examinations Office can provide replacement certificates when the original has been lost or damaged.
The Examinations Office can provide verification of awards to former students and, with permission, to third parties.
The University does not complete reference or verification of award forms from academic institutions, Government bodies or private companies. The University will provide a signed document, which is accepted in lieu of forms by most authorities and employers. The document provided by the University will be on headed paper, signed by an official of the Examinations Office and will confirm the following: name and date of birth; award; start and award dates; graduation date (where applicable).