IT policies, procedures & guidelines

Strategic documents

• Strategies and plans

Budgets and purchasing

• IT budgets 2012/13
• IT maintenance and purchase scope 2012/13

Regulations on the use of IT facilities

• Regulations for the use of computing facilities (PDF)
• Code of conduct for the use of computing facilities
• Elevated User Rights policy (PDF)
• Children in the Computer Centre
• Policy on the investigation of computers
• Policy on the disposal of IT hardware

IT procedures and policies

• Incident Management Policy (PDF)
• Account disabling (Active Directory) procedure
• TOPdesk privacy policy
• Policy on wireless LAN equipment
• The University's web accessibility policy statement
• Policy on the anonymous FTP service
• ResNet Firewall policy

Communications

• Communications policy for IT Services
• Mailing list policies
• Mass emailing policy (UoB access only)
• Procedure: requesting a mass emailing to members of the University (UoB access only)
• SMS text messaging policy

Note: some of the documents on this page are in PDF format. In order to view a PDF you will need Adobe Acrobat Reader