Generic email configuration settings (not for Gmail)
Do not use these settings if you are using the University Gmail service - these configuration details are only for use of those who have not yet switched to the new Gmail service.
If you have an email address in a sub-domain of "bristol.ac.uk", such as "@comp-sci.bristol.ac.uk", you will need to contact the relevant department to obtain configuration settings.
Incoming email (IMAP)
Your incoming email is delivered to one of several mailstores within the University:
| Who are you | Next step | Mailstore (see table below) |
|---|---|---|
| All undergraduates | Configure as per next column | Student |
| Taught postgraduates | Configure as per next column | Student |
| Research postgraduates | Configure as per next column | Staff |
| Geography staff | Check with your Zonal IT support staff | Geography or Staff |
| Social Medicine staff | Check with your Zonal IT support staff | Social Medicine or Staff |
| ILRT staff | Check with your Zonal IT support staff | ILRT or Staff |
| Computer Science staff | Check with your Zonal IT support staff | Computer Science or Staff |
| Information Services staff | Check with your Zonal IT support staff | Information Services or Staff |
| All other staff | Configure as per next column | Staff |
University of Bristol mailstore settings
Some of the settings detailed in the table below may not be required by your email application. Also, some applications have limited configuration options. Where possible, alternate connection settings have been provided. Please try each choice in turn, until you find one that works for you.
| Mailstore | Choice | Host name | Type | Port | Authentication | Security |
|---|---|---|---|---|---|---|
| Staff | 1 | staff-imap-srv.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| Staff | 2 | staff-imap-srv.bris.ac.uk | IMAPS (IMAP with SSL) | 993 | Plain Text | SSL |
| Student | 1 | student-imap-srv.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| Student | 2 | student-imap-srv.bris.ac.uk | IMAPS (IMAP with SSL) | 993 | Plain Text | SSL |
| Computer Science | 1 | mail.cs.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| Geography | 1 | gsb.ggy.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| ILRT | 1 | mail.ilrt.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| Information Services | 1 | imap-srv.cse.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
| Social Medicine | 1 | ryle.epi.bris.ac.uk | IMAP | 143 | Plain Text | Start TLS |
Outgoing email (SMTP)
To send email out via the University's email submission service configure your application as follows. Applications often refer to this as an SMTP server.
Some of the settings detailed in the table below may not be required by your email application. Also, some applications have limited configuration options. Where possible, alternate connection settings have been provided. Please try each choice in turn, until you find one that works for you.
| Choice | Host name | Type | Port | Authentication | Security |
|---|---|---|---|---|---|
| 1 | smtp-auth.bris.ac.uk | SMTP | 587 | Plain Text | Start TLS |
| 2 | smtp-auth.bris.ac.uk | SMTPS (SMTP with SSL) | 465 | Plain Text | SSL |
| 3 | smtp-auth.bris.ac.uk | SMTP | 25 | Plain Text | Start TLS |
Address lookup (LDAP)
The procedure for various email applications will vary. Please pay particular attention to adhering to security guidance which is detailed on the InfoSec website. Particularly that in regard to the saving of passwords in applications.
For an authenticated connection your email program will need to 'bind' to the LDAP server. If there is a 'bind' setting field (e.g. "Bind DN"), then put the 'bind' information in that field. Otherwise, try putting it in the username field instead (as is required by Mulberry).
To connect to the LDAP server use one of the following choices:
| Choice | Server hostname | Type (Port) | Authentication | Bind setting | Security layer |
|---|---|---|---|---|---|
| Private Directory (reveals student addresses and requires authentication) | ldap-srv.bris.ac.uk | LDAPS (636) | Plain | uid=abxyz,cn=Users,dc=bris,dc=ac,dc=uk | SSL |
| Public Directory (withholds student addresses and does not require authentication) | ldap-srv.bris.ac.uk | LDAPS (636) | Anonymous | not applicable | SSL |
Note: For the private directory choice, you will need to substitute the text abxyz, in the 'bind' setting, with your own University of Bristol username.
Field mapping for address information
Once you have set up your connection to the LDAP server, you may need to tweak the address book field mappings for your email application, if it assumes different defaults. The field name mappings are as follows:
| Probable field name in Application | LDAP field name |
|---|---|
| Name | cn |
| Nickname | userID |
| Address | postalAddress |
| Company | ou |
| Work phone | telephoneNumber |
| Fax | facsimileTelephoneNumber |
| URL | labeledURI |