The University provides network drives for all members of the University, which are backed up and allow you to restore lost work as well as being available from anywhere using the remote desktop. All users should have a personal folder on MyFiles and most departments provide additional storage for staff and sometimes for students. Many staff also have access to shared folders, network drive locations that can be accessed by all relevant staff. For high volume research data, there is the Research Data Storage Facility.
To avoid losing your work, always make sure when you save it that it is saved in a known location. If you are not sure, use Save As (in Microsoft Office you can use the F12 key) to see where the file is currently saved.
Similarly, when opening an email attachment that you will work on, save it to a known location first and open it from there.
Please refer to the information security website on how to manage your data.
To request permission to access a network folder (or "remote drive" or "filestore"), please ask your line manager or a relevant manager to request a change of access from the IT Service Desk. We will need the full path to the folder and clarification if it is read-only access requested.
b) Finding the full path
You will need the full path of a network folder to ask for permission or to set up access to it. To find the full path, ask someone who already has access to that drive or folder to do the following:
* On Windows XP there is no search box. Instead use Start > All Programs > Accessories > Command Prompt
Full paths to network drives are in the form \\server.bris.ac.uk\folder\subfolder\....
You can connect to University network folders while using Eduroam (wireless), ResNet, VPN and the Student/Staff Remote Desktop. (The latter automatically connects to MyFiles (the O: drive).)
In Windows XP, Map Network Drive is in the Tools menu of My Computer.
The path to MyFiles is \\ads.bris.ac.uk\filestore\myfiles\students\yourusername or \\ads.bris.ac.uk\filestore\myfiles\staff\yourusername.
Staff and research students (PGRs) migrated to Gmail in April 2013. These accounts are active while they are a member of the University. All such accounts end in @bristol.ac.uk.
Taught students were able to migrate from September 2011. Any that have not done so can still migrate. These are Email for Life accounts and end in @my.bristol.ac.uk.
For more information on our email services, please see our email pages.
The link on the Email pages uses single sign-on. When using a mobile device or connecting directly from gmail.com, you will need to use your Google username and password.
Staff and research students: Yes! If this is the first time, you can use the Request for personal mailname form. Please allow two working days. If you have changed your email address previously then you will need to contact the IT Service Desk.
Students on Gmail: You can use the Email address for life form.
Staff and PGR Gmail: your quota is 25GB.
Gmail for life: your quota is 15GB
Note that UBU mailing lists are managed by UBU not by IT Services.
See Access to external electronic library resources and databases. The Remote (off-site) access to University resources page gives more detailed advice on accessing many University resources when you are not on campus. In particular we recommend Institutional/Shibboleth Login and the student and staff remote desktops.
If you have another question, please contact the IT Service Desk.