News archive - 2014


October 2015

TitleDate modified
news thumbnail image Beware of phishing emails 28 October

December 2014

TitleDate modified
news thumbnail image Contacting IT Services over the Christmas vacation 22 December
news thumbnail image Computer Centre Christmas opening times (closed 22 Dec) 17 December
news thumbnail image Wireless upgrade and testing on Wednesday 7 January, 8.00am-9.00am 17 December
news thumbnail image Dell appointed new hardware supplier 16 December
news thumbnail image Redeveloped Bristol Online Survey gets major endorsement 16 December
news thumbnail image Self service malware removal tool now available to staff 15 December
news thumbnail image Postponed - At risk notification for 6 January 2015, 8.00am-8.30am 11 December
news thumbnail image Legacy departmental filestores unavailable between 12pm-1pm on 5 January 08 December

November 2014

TitleDate modified
news thumbnail image Removal of Postini - 5 January, 2015 30 November
news thumbnail image Access to Self-Service forms and TOPdesk from off campus 21 November
news thumbnail image SITS upgrade on 10 December, 7am-5pm 18 November
news thumbnail image AskIT community support tool to close on 19 December, 2014 12 November
news thumbnail image CANCELLED - Essential maintenance affecting wireless and VPN traffic, 8-9am on 18 & 19 November 12 November
news thumbnail image Built-in PDF viewer in Chrome to be disabled on Open Access computers 12 November

October 2014

TitleDate modified
news thumbnail image Anonymous user access to comment on Wikis to close 20 October
news thumbnail image Security bug in SSL 3.0 - POODLE 17 October
news thumbnail image Update - Problems with VoIP phone service should now be fixed 16 October

September 2014

TitleDate modified
news thumbnail image Free Microsoft Office for current students! 30 September
news thumbnail image Slow authentication to University wireless 29 September
news thumbnail image New voicemail service 28 September
news thumbnail image IT services for students - recent developments 24 September
news thumbnail image Legacy departmental filestores unavailable between 1-3pm on 24 September 22 September
news thumbnail image General timetables are now available 22 September
news thumbnail image Improvements to the performance of University managed laptops 18 September
news thumbnail image Emergency server maintenance affecting a significant number of web services, student and finance systems, 5.30pm-7.30pm 18 September 15 September
news thumbnail image Update 12 Sept - Rollout of Microsoft Office 2013 from 15 September 12 September
news thumbnail image New password reset self-service 12 September
news thumbnail image Update to staff remote desktop 12 September
news thumbnail image Additional changes to ensure spam emails sent using fake @bristol.ac.uk addresses are flagged as suspicious 05 September
news thumbnail image 2014 IT student survey: the results 02 September

August 2014

TitleDate modified
news thumbnail image Short Network interruptions between 8-9am on 2 & 3 September 21 August
news thumbnail image Short network interruptions, 8-9am on 9 & 10 September 21 August
news thumbnail image 20 Aug - database performance issues 20 August
news thumbnail image Maple v15 software licensing change 20 August
news thumbnail image Online payments essential maintenance 20 August
news thumbnail image Short breaks in internet connections on 16 September, between 8-9am 20 August
news thumbnail image Brief network interruption on 13 August between 8-9am 06 August
New student guide to IT services 05 August
news thumbnail image Short breaks in internet connections on 19 August between 8-9am 04 August

July 2014

TitleDate modified
news thumbnail image IT Service Desk counter opening at 9.30am this week 29 July
news thumbnail image Support issues for staff testing Beta software 25 July
news thumbnail image Update - Services are now available after underlying storage problems on the evening of 24 July 25 July
news thumbnail image Software self service 25 July
news thumbnail image Number of IT services currently unavailable 23 July
news thumbnail image BusinessObjects unavailable Wednesday 13th August 23 July
news thumbnail image Update - Database work affecting services including PIMS, Online Registration, Contact Directory and more, 17 July 6-9am 17 July
news thumbnail image Library system (Aleph) maintenance 30/31 July 14 July
news thumbnail image Essential network maintenance 8-9am, 5 August 11 July
news thumbnail image Emergency maintenance affecting services, 10 July 2-4pm 09 July
news thumbnail image Wireless services (eduroam) now available, 9 July 09 July
news thumbnail image Updates: Power outage on 3 July affecting network and services 07 July

June 2014

TitleDate modified
news thumbnail image Old VPN service to close on 30 June 30 June
news thumbnail image Don't know your University phone extension number? 30 June
news thumbnail image Changes to ensure spam emails sent using fake @bristol.ac.uk addresses are flagged as suspicious 26 June
news thumbnail image Essential maintenance affecting CMS Plone editing and some sites, 10 July 7-9am 26 June
SEIS service brief interruption 2pm, 22 June 21 June
Interruption to web services 24 June, 7pm 20 June
news thumbnail image RDSF upgrade 21 & 22 June 20 June
news thumbnail image New card photo upload service, 25 June (interruption to service 10-11am) 20 June
news thumbnail image IT student survey 2014 18 June
news thumbnail image University network unavailable for up to 10 minutes between 8-9am on 24 June in a number of locations 12 June
news thumbnail image Wireless Upgrades, Summer 2014 12 June
news thumbnail image Archived emails in MyStudents unavailable,10am -12pm, 3 July 12 June
news thumbnail image Legacy shared mailboxes unavailable 8-11am, 23 & 30 June 12 June
news thumbnail image IT Service Desk counter service to close at 4pm, 10 June 10 June
news thumbnail image Network disruption on Monday 9 June 02 June
Improving Apple Mac support for staff and students 02 June

May 2014

TitleDate modified
news thumbnail image Keeping informed about IT activity 22 May
news thumbnail image Recommendation to change password for EndNote online 19 May
news thumbnail image Known issue - some University laptops having problems with network connections 16 May
news thumbnail image Student YouTube unblocked by Google 15 May
news thumbnail image Recent email phishing attempt sent to staff 15 May
news thumbnail image Fire in MVB - all network services restored 13 May
news thumbnail image DIVERP/DataHaven unavailable 6am-9am, 15 May 07 May
news thumbnail image Postponed: Essential maintenance on 7 May at 19:00 06 May
news thumbnail image New Service Desk Incident Forms 06 May
news thumbnail image Google enhancements for staff - Drive desktop app and Hangouts 06 May
news thumbnail image Library Get it! and Find eJournal channel in MyBristol will be unavailable 6-10am on 12 June 06 May
news thumbnail image MetaLib unavailable 6-10am on 5 June 06 May
news thumbnail image SAFS / Ereserves unavailable between 06:00 10:00 on 27 May 02 May

April 2014

TitleDate modified
news thumbnail image Maintenance work to General Online Timetables, 30 April - 6 May 30 April
news thumbnail image Essential maintenance 'at risk' period, 6pm 30 April 30 April
news thumbnail image Database work affecting some mailing lists on 20 May, 10am-1pm 30 April
news thumbnail image IT Shop Update 25 April
news thumbnail image Update, 24 April: Essential maintenance to Student MyFiles Service 24 April
news thumbnail image Computer Science server maintenance affecting CS email service and /usr/local/ access, 25 March 10:30 - 12:00 24 April
news thumbnail image Essential maintenance on the Matlab license server, 19:00 on 23 April 15 April
news thumbnail image Managing digital information - new tutorial 'InfoSafe' 14 April
news thumbnail image Enhancing Service Desk support - GoToAssist 14 April
news thumbnail image Library catalogue services unavailable 6-10am on 29 May 11 April
news thumbnail image Removal of legacy print queues on open access computers 09 April
news thumbnail image Update on MyFiles work, 9 April 09 April
news thumbnail image Security vulnerability in OpenSSL 09 April
news thumbnail image Business Objects Infoview / Financial reporting unavailable 6-10am on 29 April 07 April
news thumbnail image Datahub move to new SAN on 24 April between 12-4pm (affected services include Timetables, SAFE and more) 07 April
news thumbnail image Sending encrypted files through Google 04 April
news thumbnail image Clarification of available filestore for staff and students 04 April
news thumbnail image Update 4 April: Emergency maintenance work needed on Student MyFiles 04 April
news thumbnail image Happy Anniversary for UoB Google! 03 April
news thumbnail image MyBristol unavailable 6-9am on 24 April 03 April
news thumbnail image Staff MyFiles issue fixed, 3 April 03 April
news thumbnail image SITS upgrade 10 - 11 April 01 April

March 2014

TitleDate modified
news thumbnail image MyBristol is now available, 31 March 31 March
news thumbnail image Microsoft Windows XP, support ends 8 April 31 March
news thumbnail image Update: Syllabus+ (Timetables) is now available, 31 March 31 March
news thumbnail image Update staff MyFiles service, 27 March 27 March
news thumbnail image Email maintenance on 25 March, 6-7pm 19 March
news thumbnail image Upgrade to the network affecting Wireless and VPN on 24 April between 8-10am 19 March
news thumbnail image Update on staff MyFiles issues 18 March
news thumbnail image MyFiles (staff) unavailable 23:00-06:00 Tuesday night 18 March
news thumbnail image Problems accessing Blackboard on weekend of 15/16 March 17 March
news thumbnail image MyFiles problems - latest update 18th March 14 March
news thumbnail image Problems accessing services - 13 March - now resolved 13 March
news thumbnail image Problem connecting to SITS and other services, 12 March 12 March

February 2014

TitleDate modified
news thumbnail image Electrical shutdown affecting phones and network, Saturday 1 March 27 February
news thumbnail image Introduction of VOIP phones for staff, starting in April 2014 24 February
news thumbnail image Update: Intermittent slowness with Windows Managed PCs 21 February
news thumbnail image Problems with Staff Filestore, 19 February 20 February
news thumbnail image Upgrade to the wireless network, 4 March 8-9am 19 February
news thumbnail image Service Desk pilot of GoToAssist 19 February
news thumbnail image Finance system affected by database upgrade, 27 February 12 February
news thumbnail image Resolved: University staff emails rejected, 11 February 12 February
news thumbnail image Sympa (Mailing list service) unavailable 17 February, 4-7pm 05 February
news thumbnail image Service Desk opening times on Thursday 6 February 04 February

January 2014

TitleDate modified
news thumbnail image Update: Storage Area Network (SAN) issues affecting services 31 January
news thumbnail image University Mulberry to be removed on 30 March 2014 29 January
news thumbnail image Postponed - Implementation of new high availability storage for servers (SAN) in February 2014 28 January
news thumbnail image PIMS and other services unavailable, 8.00-8.30am on Friday 31 January 28 January
news thumbnail image SITS / eVision and other services unavailable 6-9am, Thursday 30 January 28 January
news thumbnail image Problems with Eduroam and VPN Service, 27 January 18:10-22:15 28 January
news thumbnail image Emergency maintenance - Exam timetables unavailable between 5.30-6.00pm on Tuesday 21 January 21 January
news thumbnail image Update: Fix deployed for problems with Java update 20 January
news thumbnail image Microsoft Project and Visio will be removed from the Staff Remote Desktop 17 January
news thumbnail image Postponed - Database work affecting some mailing lists on 4 February, 11am-1pm 13 January
news thumbnail image Datahub maintenance affecting Timetables and other services on Monday 13 January , 8-10am 09 January
news thumbnail image Current problems affecting the Plone CMS edit function 08 January
news thumbnail image Personalised timetables, Business Objects, Finance Reporting and Datahub will be unavailable between 4pm and 5pm on 7 January 07 January

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