Restart of Library Services
In line with government advice and university guidance, we are resuming certain aspects of Library Services that were curtailed as part of the initial response to COVID-19. This webpage will act as a 'one-stop shop' for information and support on the latest Library developments.
We advise you to revisit or bookmark this page to keep up-to-date with the latest developments.
The Arts and Social Sciences Library and the Veterinary Sciences Library are now open for the collection of pre-ordered books.
Please see our Click & Collect page for more information.
We are implementing a study seat booking system, commencing in Beacon House Study Centre from Wednesday 16 September. This is open to all students but to use it students must make their booking first before visiting the study centre. Please see the study seat booking system page for more information.
Guidance on how to access the library's electronic resources when working off-campus.
Frequently asked questions
When will libraries be open again?
The Arts and Social Sciences Library and Veterinary Sciences Library are currently open for collection of books via the Click & Collect service only.
We are also implementing a study seat booking system, commencing in Beacon House Study Centre from Wednesday 16 September. This is open to all students but to use it students must make their booking first before visiting the study centre. Please see our study seat booking system page for more information.
Can I borrow books?
You are able to order books using the new Click & Collect online request form. Books will be picked for you and you will be notified when these are ready for you to collect. Please see the Click & Collect page for more details.
What should I do about books I have on loan?
There are two drop-off boxes for you to return your items:
- At the Arts and Social Sciences Library, available 10am to 4pm, Monday to Friday.
- Outside the Churchill Building (Langford campus), available 24/7.
All University of Bristol library books can be returned, regardless of the library you borrowed them from. Please be aware that books will remain on your account until library staff are available to return them.
If you are unable to come to the drop-off boxes:
· If you aren’t able to return to Bristol and don’t have anyone to leave books with, please let us know. We will record that you were unable to return your books because of the library closures.
You will not be penalised for the late return of books, or if you are unable to return them.
Are you able to provide me with scanned copies of book chapters or articles?
You are now able to 'request a scan' (of one complete chapter or 5% of a book, whichever is the greater, or one article from a journal issue or set of conference proceedings) via our new 'Click & Collect' online form. Only 'Available' items are currently able to be requested.
'Request a scan' is available for those library users who are unable to make use of the physical collection service. Authorisation can be granted to someone who is able to collect items on your behalf using 'Click & Collect', so please do use this option if at all possible.
You can continue to make inter-library loan requests as normal: we cannot currently borrow print items or request article/chapter scans from print. However, we will provide a digital copy for you where possible, and we will investigate the purchase of eBooks as an alternative.
Can I still suggest new books?
You can tell us which title you need and we will try to supply it in electronic format, or suggest an alternative. The link to the online form is here.
How do I access online resources?
Information on accessing our online resources is available here.
I need to print something. Are there facilities available at the library?
There are now limited printing facilites available at the Arts and Social Sciences Library. This includes a PC for students who are unable to print from their own laptops. Currently there are only two printers available, but more will be provided as we revise the ground floor layout ahead of the start of term.
I need help accessing resources. Can someone help me?
Our Subject Librarians are still available to help you. Find out who to contact for your course here.
Can I borrow a loan laptop from the library?
Unfortunately our laptops are currently not accessible for loan. If you are having difficulty with your own device we suggest you contact IT Services for remote support or notify your department if you are worried that your studies may be affected.
How can I contact the library?
What to do if you think you have coronavirus
If you have coronavirus symptoms, you should:
Stay at home: don’t attend classes and avoid socialising with others
Get a test if you haven’t already done so – you can find out how here
We’ll then let your school know, as well as your halls (if you live in university residences), to make sure you can get any support you need. If you have any questions you can contact the Information Point.
What to do if you have to self-isolate for other reasons
You may also need to self-isolate for other reasons. These could include:
- Being advised to do so by NHS Test & Trace because you have been in contact with someone who is confirmed to have coronavirus
- Travelling to the UK from a country not on the list of exempt countries
In these circumstances you should tell us using the self-reporting form.
For any other short-term absences you should follow the university’s normal absence processes. If you are going to be studying online for a longer period (for example, because of travel restrictions which mean you can’t come or return to the UK) you can complete the location of study form here.
Use our 'Ask the Library' live chat enquiry service on our contacts page if you have questions about library resources or procedures.
Alternatively, you can email us at email@example.com.
Find out about the services and support we provide for disabled, dyslexic, part-time and distance learners.
A range of resources to support your wellbeing during the Covid-19 crisis.
Send us your book purchase suggestion and help us develop the library collection to meet your reading needs. Also keep in touch with your subject librarian who will continue to offer you subject support.
Special Collections enquiries should be sent to firstname.lastname@example.org or voicemails can be left on 0117 928 8014. The Reading Room remains closed for the time being but staff can provide a copying service and will undertake some initial research on your behalf. Please see the Special Collections webpage for more information about the collections.