Your UCard

• What your UCard is for
• A few points about looking after your card and Library PIN
• If your UCard is lost or stolen
• If your UCard becomes damaged

What your UCard is for

Your UCard (University Card), which you should receive when you first register with the University, is very important. You need it for a growing number of purposes, including:

• use as an identification card, which should be carried at all times on campus
• use as a security card, to gain access to buildings and facilities which you have been given permissions for
• gaining access to and borrowing items from any of the branch libraries, including the use of Self-issue terminals (Please note: for using the self-issue machines you also need your Library PIN.)

A few points about looking after your UCard, your UOB password, and Library PIN

• keep your UCard in a safe place and do not lend it to others, and do not disclose your UOB password or Library PIN to anybody
• please make sure the University Library is updated if you change your address
• use of the UCard for access to 'controlled doors' will depend on the policies of the departments involved

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If your UCard is lost or stolen

Inform Card Services immediately so that a new UCard can be issued and misuse of your original card prevented. There is a charge of £10.00 for a replacement card, which is obtainable from Security Services at Royal Fort Lodge. If you used your lost or stolen card to access buildings you must also inform Security Services as soon as possible.

If your UCard becomes damaged

A replacement UCard is obtainable from Card Services at Royal Fort Lodge. There may be a charge of £10.00, depending on circumstances (see details).

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