Incident and Crisis Management Framework

An organisation with 18,000 staff and students and over 350 buildings in use sometimes has to deal with major incidents and more rarely crisis. The following documents set out how the University will respond to different types of crisis or incident.

If you require access to the members only area, please email (vicky.macpherson@bristol.ac.uk)

Crisis planning

Incident and crisis management crib sheet (PDF 45 KB)
Crisis Management Framework (PDF 786KB)
Crisis Management Framework Appendix A: Membership and contact details of CMT (PDF 186KB) (members access only) updated Sept 2013
Crisis Management Framework Appendix B: Tactical Response Group contact details (PDF 842KB) (members access only) updated Sept 2013
Crisis Management Framework Appendix C: Crisis Command Post Locations (PDF 38KB)
Crisis Management Framework Appendix D: Emergency Services Liaison (PDF 16KB)
Crisis Management Framework Appendix E: Likely Emergency Services actions (PDF 22KB)
Crisis Management Framework Appendix F: Communication cascades (PDF 5537KB)
Crisis Management Framework Appendix G: Post incident / crisis risk assessment checklist (PDF 143KB)
Crisis Management Framework Appendix H: Schedule of areas of responsibility for Capital Maintenance and Infrastructure Group (PDF 129KB)
Crisis Management Framework Appendix I: Tables and forms (PDF 221KB)
Crisis Management Framework Appendix J: Meeting agendas PDF 21KB)
Crisis Management Framework Appendix K: Mass SMS texting (PDF 585KB)
Crisis Management Framework Appendix L: Estates incident management (PDF 107KB)
Crisis Management Framework Appendix M: Data Breach Checklist (PDF 161KB)
Crisis Management Framework Appendix N: Death of Student Policy (PDF 227KB)
Crisis Management Framework Appendix O: Death of Member of Staff Policy (PDF 186KB)
Crisis Management Framework Appendix P: Mental Ill Health Incident Response (PDF 119KB)

Incident / contingency planning

Faculty and Support Services plans

Library Disaster Control Plan (PDF 549KB)

Plans for gross loss of infrastructure

Water (PDF 121KB)
Electricity (PDF 141KB)
IT/Data (PDF 63KB)(and please also refer to IS disaster recovery documentation)
Waste disposal (PDF 117KB) (members access only)

Plans for gross loss of service

Portering and Cleaning (PDF 21KB)
Health and Safety (PDF 34KB) (members access only)

Strategic Planning and Projects