Pure support

Where to go if you need help

  • Email us at pure-support@bristol.ac.uk if you have any Pure questions
  • You can also give us a call, the Pure line is 0117 42 83064 (internal 83064)
  • Note that there are official user-guides available from your Pure screen (bottom-right: Help and support > Manual)

We were recently issued the current phone number. There is a forward in place from the old number (17631) that will expire in Jan 2019.

Are you experiencing issues?

Get a space in one of our training sessions

  • Formal Pure training sessions for research administrators our now live (academic staff and PGRs can get 1:1 help at our Pure drop-ins)

Other links