If you cannot find the answer here, please contact Pure Support
- Why isn't my PeopleProfiler web site updating when I edit my profile in Pure?
- The PeopleProfiler web site system updates from Pure overnight so you will see changes the day after you update your profile in Pure. If your web site hasn't updated after a few days do let us know.
- How do I publish a full-text document the Explore Bristol Research web site? Can you help with copyright and open access issues?
- Add your full-text document to your metadata record in Pure and the system will alert library open access staff - they will check that the document meets publisher's guidelines before they make the record available on the web site. More about open access publishing in Pure. This may take a few days or sometimes weeks. If you urgently need your document to be validated you can email them requesting that they prioritize validating your full text on email@example.com
- Why aren't my projects in my profile and/or on the web site?
- Basic project information in Pure is sourced from University financial systems. One of the goals of Pure is to expand on the what has previously been only basic financial information held centrally about projects and we hope that users will add to and enhance the record and make them visible on the website (unless confidential - we recommend that the project is made visible on the web site providing there are no publishing restrictions e.g., from the funders). Many project records are not yet visible on the Explore Bristol Research web site unless they have been made visible either by Pure Support, the PI, a local editor, or a coinvestigator (note that PIs, local editors, or Pure Support, can add co-investigators to the record - and then the co-I will then be able to edit the record) . For further information about how add to and enhance project records, there are instructions and screen grabs here: http://www.bristol.ac.uk/pure/user-guides/projects.html#add See also
Where are my projects?/Five steps to finding and retrieving your project.
- How do I log into my Pure personal user account?
- If you are a current member of academic staff, you will automatically have access to your personal Pure account via Single sign-on (Log in to Pure) Other members of staff - go to User access to Pure for further details
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I'm an administrator - how do I gain access to my faculty or school in Pure?
- I'm a member of staff with publications but do not have a Pure personal user account - can I get access to one?
- Yes, if you are a current member of staff or honorary staff. Go to User access to Pure for further information.
- I'm a post-graduate research student with publications but do not have a Pure personal user account - can I get access to one?
- We will not be adding any further postgraduate students as personal users in Pure or to Explore Bristol Research in the short term as we are currently working the Bristol Doctoral College project team towards new and improved solutions for profiling postgraduate students on the UoB website.
- How do I set up an automatic scan for research outputs in online databases?
Why did Pure send me this message: You have the following number of personal tasks waiting: Draft/incomplete research output: 1?
- Pure is alerting you to the fact that you have a draft publication attached to your name - this is a publication that has not been completed and therefore will not display on the Explore Bristol Research web site. To check your drafts, select the "Draft/incomplete research output" link on the right hand side when you are logged into Pure, click your publication and a viewing window will appear. If you have completed your publication, change the status at the bottom of the window to “Complete”. If you do not wish to keep the publication, delete it using the red cross on the bottom-right of the screen.
- How do I change the frequency of emails from Pure?
- Select your user name on the top right-hand side and you can change your E-mail settings (how often) and message settings (type of message) there - remember to Save your changes. See more about message settings
- Some of my personal data is incorrect and is not editable in Pure, what should I do?
- My name is displaying incorrectly in Pure
- If you are a personal user you can edit your publishing name - select the Edit Profile near your photo and type in your published name in the First and Last name(s) text boxes - remembering to save any changes by clicking the blue Save button at the bottom of the window.
- What existing University systems does Pure link to?
- Pure is connected to existing University of Bristol systems pulling through research information held in these systems. These systems and the information Pure collects are:
- The HR information management system (PIMS) for details of academic staff and the University organisation (schools, departments, etc) structure. Note that research groups only are editable in Pure by editors with organisation access (go to our Research Groups guide for more information) or Pure Support.
- The central student records system - strategic information technology services (SITS) for information about postgraduate research students including details about which staff are supervising them
- The system for managing research contracts and awards (ORCA) for information about research applications and awards
- The core financial system used by the university (CODA-Financials) for basic details of research grants
- Can I get some help with reporting in Pure?
- If you have editing access to research information in your department you can create reports based on those records. If you go to the "Report definitions" tab on the left-hand-side and select the "+" sign you will see that there is a link to a reporting training video in this screen Watch video: How to get familiar with reporting. However please note that although we are not yet supporting reporting in Pure we plan to do so in the future.
- What do I do about duplicates? Should I import them when they already exist?
- If the publication is already in Pure, it is possible that there is better quality information on the new imported record. For example, you may wish to download your record from Web of Science, even though it exists already in Pure, to ensure you have access to citation metrics. When you begin importing the new record (See Import from online source) and there are existing duplicates, Pure will alert you with a message View possible duplicates which will appear in red text next to the title text box - click the red text and a window will open for you to compare the records. Once you have checked for any added value in the old record (If there are any fields you wish to transfer to the new record you can copy and paste them in) you can delete the old one. If you are a contributing author or have editing access there will be a red cross on the bottom right hand side of the publication window. If you can see a requirement to delete a record where you are not a co-author (personal users) or you don't have editing access, again email Pure Support giving details of the record you believe should be deleted giving a brief reason (e.g. "duplicate"). See also how to disclaim or claim outputs. You can also leave both duplicates in the system and if they have identical titles the duplicates will be merged for you by Pure Support.
- When I add a group author some of the other authors become invisible - why is that?
- If you select add group author the system defaults to making other authors invisible presuming they are members of the group - however you can change the other authors' status from Hidden to Visible and the authors will be displayed.
- Can I assign individual records to certain school/department editors? This used to be done via Placement but Placement is no longer there.
- Placement in previous versions of Pure has been re-labelled Managing organisational unit. To enable school/department editors editing access to each of your individual output records - go to Research output managed by>Managing organisational unit which is just below the publication record author list and add the school you wish to have editing control.
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