Student registration and the start of the academic year
The Faculty Office is currently in one of its busiest periods of the year and we receive a very high number of telephone and email queries. We will do our best to respond to you as quickly as we can, but please be aware that non-urgent issues may be recorded to be dealt with when the registration period is complete.
Bank letters
We produce letters for students who need to open new bank accounts. Please note that you must have up to date address information on your student info page for us to print a letter for you. If you are living in privately rented accommodation you must provide us with a copy of your tenancy agreement as proof of your address before we can print a letter for you. Students living in university accommodation do not need to provide proof of address.
Student Status Letters and Council Tax Exemptions
It is our normal practice to print letters for you whilst you wait if you come into the Faculty Office in person. However, if the office is busy with student enquiries you may be asked to complete a document request form and return to the office to collect the letter when it has been printed.
Council Tax Exemptions
Students living in university accommodation will not need to take any action to be exempt from council tax. Students living in privately rented accommodation need to register themselves as a student with Bristol City Council, you can read their guidance at the website linked to below. If you request exemption from the council and complete your registration with the University, you should not need a council tax exemption certificate. The University will inform the council of all students who have registered with us for the year ahead when registration has closed. As long as you have up to date address information, this should be sufficient for the council to confirm your exemption.
http://www.bristol.gov.uk/page/council-tax/council-tax-exemptions
We thank you for your patience at this busy time of year.
Document request form (MS Word, 54kB) for Bank Letters, Student status letters and Council tax exemption certificates.
CAS request form (PDF, 230kB) for CAS number requests.
You can apply and pay for your transcript via the Online Shop.
An academic transcript is an official document that shows:
Transcripts can be provided in sealed envelopes with the University stamp to prove that the document is authentic.
We are unfortunately unable to provide electronic versions of transcripts as they are official documents.
If you are a graduate student and need a Verification of Award or would like to request a replacement Certificate, you should contact the University Examinations Office.
Undergraduates are entitled to free copies of transcripts whilst they are enrolled at the University. Each student will receive one free copy, posted to their home address by the Faculty Office shortly after graduation. Please note that this policy only began after 2008, if you graduated prior to 2008 you will not be entitled to a free transcript. Thereafter charges will be applied as follows:
Normally transcripts are prepared within 10 working days from the receipt of the application, except during busy periods (especially following graduation and the autumn term). It is therefore a good idea to order your transcripts as early as possible to ensure they are ready in time for any deadlines.
If you wish to pick up your transcript in person, please select this option on your request form. If you collect your transcript in person it will save on postage time.
The following documents can be requested using the document request form (MS Word, 54kB) and emailing it to science-transcript-requests@bristol.ac.uk
If you need to request a CAS number please fill in the CAS number request form (PDF, 230KB) and return it to the Faculty of Science.
The Faculty Office can provide confirmation that you are a student at the University via a student status letter (see above). If you require a character reference you will need to contact your School.
Please note that we will need a signed consent form from you to release any information directly to a potential employer/recruitment agency (they should supply this).
The Faculty Office can supply student references to third parties (such as potential employers/recruitment agencies), however, the third party will have to supply evidence to the Faculty Office of the student's consent to release their academic information. If verification of award is required for former students, requests will have to be sent to the Examinations Office at exams-office@bristol.ac.uk. Please visit the Exams Office web site for more information.
If you have any queries about the information on this page please contact Ed Troughton, Faculty of Science Education Administrator, either by e-mail to science-transcript-requests@bristol.ac.uk or by phone on 0117 928 9957.