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The Healthlines Study

The following people are involved with this project:

More about this project

With an increasingly ageing population, more and more people are living with long-term conditions such as diabetes, heart problems and depression. It is, therefore, important that the NHS explores new ways of providing healthcare for people with long-term conditions.

The Healthlines Study is a five year research project which aims to develop and evaluate a new telehealth service, delivered by NHS Direct, to support long-term health. The study will help identify potential ways to reach out to more people and promote self-care, self-management and greater independence. This will be achieved through five linked research activities:

  1. Evidence synthesis & horizon scanning
  2. Qualitative study
  3. Patient survey
  4. Developing the intervention
  5. Definitive evaluation (randomised controlled trial)

Now in the programme’s final phase, patients with depression and raised risk of cardiovascular disease are being recruited from GP surgeries surrounding Bristol, Sheffield, and Southampton to the randomised controlled trial. Over a 12-month period, the trial will evaluate how beneficial and cost-effective the new NHS Direct-delivered telehealth service is compared to usual care alone.

Project dates
01 Nov 2009 - 31 Oct 2014

For further information, see the project's website:

Project director(s):
Prof Chris Salisbury
Project funder:
NIHR Programme Grant
Project collaborator(s):
NHS Direct
Royal College of Surgeons in Ireland
University of Manchester
University of Sheffield
University of Southampton
Frederika Collihole