Upon receipt of your booking request we will confirm whether there is space on the course/s you have selected. We will request payment by credit or debit card though the University online shop.
Please be aware that bookings can only be confirmed once we have received payment. We ask that all payments are made promptly, either within a month of your booking date or one month before the course start date (whichever comes first). Our short courses are popular and often have a waiting list. Therefore, if we have not received payment within this time period we may release your provisional place to another person on the course waiting list.
Please note that during busy periods it may take us up to two weeks to confirm your booking request.
We will send you course details, including directions and a provisional course timetable, approximately three weeks before the course start date.
In the event that you need to cancel your booking we ask that you give us as much notice as possible. Participants cancelling more than two weeks before the start of a course will be eligible for a full refund, after that time, you will be charged the full fee.
In the unlikely event that the short course has to be cancelled, our liability is limited to refund of course fees only. We recommend that delegates have adequate insurance cover to reclaim any travel or accommodation expenses.
Our short courses are very popular, often operating at capacity and with a waiting list. In fairness to others we ask that you only book onto courses you are sure you can attend and that you gain permission from your line manager / supervisor in advance of booking.
We expect that you attend every day of the course. Unfortunately a penalty fee (£20 per day) is levied if you do not attend the full course and have not cancelled in advance. We enforce this policy to ensure that as many people as possible can benefit from our courses. If you do need to cancel your place please let us know as far in advance as you can so we can offer your place to someone on the waiting list.
For further information please contact the Short Course Administration Team.