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Professional Services Staff Development Bulletin, April 2016

6 April 2016

This is where you will find details of upcoming staff development courses, programmes, workshops and events that may be of interest, and that all contribute towards PositiveWorking@Bristol.

Subjects featured in this edition are:

Staff Development opportunities

University opportunities

Other opportunities

Quote of the month

Staff Development opportunities

Leadership and Management Short Courses

Please find below dates for Leadership and Management development short courses for Professional Services staff grades G and above. Before booking onto a course, please read through our terms and conditions. Go to our short courses website for more upcoming courses.

Book your place now on the following Leadership and Management short courses, which are taking place in May 2016:

Managing Meetings
Date: 10th May
Time: 09:30-12:30
Whether you are attending or chairing meetings, there are a number of considerations, together with a broad range of skills that will help you get the best from meetings for all concerned. This highly practical workshop will provide those understandings and allow you to practice the skills.

Handling Difficult Conversations
Date: 11th May
Time: 09:30-16:30
An integral part of any working relationship, but especially a line management relationship, is having those difficult conversations about poor performance, persistent absences or a bad attitude. This interactive workshop outlines what techniques and approaches you can apply in having these conversations in order to make the situation better, rather than worse.

New Managers' Networking Event
Date: 13th May
Time: 12:00-13:30
This networking event has been set up for new and new-to-role managers to meet other new managers across the University and give them an opportunity to discuss how their roles are progressing and swap ideas and experiences. Book your place now.

Developing a Service Excellence Approach
Date: 16th May
Time: 09:30-16:30
This practical workshop will help you clarify your vision of service excellence and how to communicate it effectively to your team.

Leadership and Management Programmes

Applications for the 2016/17 Leadership and Management programmes will open at the end of May. The programmes are designed for all levels from aspiring managers to senior leaders. Keep an eye on next month’s Professional Services Staff Development bulletin for more details and how to apply.

Personal development workshops

Please find below dates for our personal development workshops for all Professional Services staff. Before booking onto a course, please read through our terms and conditions.

Women's Self Defence (Level 2) Workshop
Date: 15th April
Time: 10:30-12:00
Award-winning personal safety workshops designed to empower you in your pursuit to overcome a perceived harmful event, attack or threat to survival. Open to any female member of staff. Ideally delegates will have completed level 1 before attending level 2.

Communicate with your 'audience'
Date: 28th April
Time: 09:00-13:00
In this workshop we will review how and what you currently communicate, who your stakeholders are, how to recognise any barriers to communicating effectively, and we will consider how to enhance your message by adding an audience perspective.

Mixed Self Defence (Level 1) Workshop
Date: 26th May
Time: 10:30-12:00
Award-winning personal safety workshops designed to empower you in your pursuit to overcome a perceived harmful event, attack or threat to survival. Please visit the website to book your place. Open to all members of staff, both male and female.

Personal development workshops (Technical Staff only)

Please find below dates for our personal development workshops for Technicians only. Before booking onto a course, please read through our terms and conditions.

Influencing Skills (Technicians only)
Date: 20th April
Time: 09:00-13:00
In this interactive workshop we will explore how to tap into your potential to influence. We will consider the importance of social skills in effective influence, practise these skills to influence others to achieve an identified objective, and recognise when and how to accept the opinions, values and needs of others to achieve a win/win outcome.

Collaborative Working (Technicians only)
Date: 1st July
Time: 09:00-13:00
This workshop focuses on how we can manage relationships in a positive way by looking at collaborative thinking and action in relation to our communication skills, approaches to problem solving, and how we make decisions.

Starting to Teach for Technicians
Date: 5th July
Time: 10:00-16:30
The Starting to Teach for Technicians Workshop has been specifically designed for technicians to support you in the role you play in teaching students across different types of contexts including labs, practicals, small group teaching and 1:1 coaching. Through the induction you will acquire the knowledge and skills to establish yourselves as confident and effective teachers that engage, encourage and develop students.

University opportunities

Academic Practice Symposium

Date: 13th April
Time: 09:00-17:00
Academic Staff Development would like to invite professional services staff to attend their academic practice event “Going Public" on 13th April. They have reserved 10 places specifically for professional services staff.
Please book your place by following this link.
More information about the themes of the symposium can be found here.

Would you like to be a school governor?

PositiveWorking@Bristol and Staff Development are working with School Governors One Stop Shop (SGOSS)to develop a network of staff who volunteer as school governors. School governors help make a positive contribution to children's education, and play a key part in raising school standards and ensuring the effectiveness of a school. There are no particular qualifications or requirements other than a willingness to give time to the role and a capacity for working with other people. The average time commitment is 10-15 hours per term. This includes meetings, background reading and school visits.

Current and prospective governors are welcome to attend a networking and recruitment event on Monday 18 April in the Cabot Room, The Hawthorns. Please confirm your attendance by emailing

SETsquared Workshop

Insurance and Risk Management for Tech Startups
Date: 19th April
Time: 10:00
This event is aimed at start-ups looking for a basic overview and introduction to insurance and those looking to gain a deeper understanding of their own insurance and risk management requirements.

Engine Shed Events

FREE Starting in social enterprise surgery
Date: 26th April
Time: 12:00-14:00
Are you looking to set-up a social enterprise or community business but don’t know where to start? This free surgery provides an open space to seek advice and explore your social enterprise ideas with an experienced advisor to find out whether it’s right for you.

Other opportunities

Take a look at these tips from MindTools on Coping Under Pressure and Balancing Pressure and Performance

Quote of the month

"You may not control all the events that happen to you but you can choose not to be reduced by them" - Maya Angelou