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Professional Services Staff Development Bulletin, November 2016

1 November 2016

This is where you will find details of upcoming staff development courses, programmes, workshops and events that may be of interest, and that all contribute towards PositiveWorking@Bristol.

Subjects featured in this edition are:

Staff Development opportunities

University opportunities

Other opportunities

Quote of the month

Staff Development opportunities

Aurora 2016-17

Apply now for the Aurora programme - applications close on 7th November. This is a women-only leadership programme run by the Leadership Foundation for Higher Education. It is aimed at enabling more women to develop the leadership side of their careers and so address the under-representation of women at senior levels in the sector. Please see our website for further details.

Leadership and Management Short Courses

Please find below dates for Leadership and Management development short courses for Professional Services staff. Before booking onto a course, please read through our Booking terms and conditions. Go to our short courses website for more upcoming courses.

Coaching Skills for Managers
Date: 16th November
Time: 09.30-16.30
The ability to use a coaching style and to have ‘coaching style conversations’ is now seen as an essential skill for effective managers. This course will enable you to understand how to use this style within your managerial role. It will help you to understand what coaching is, and gain an understanding of the coaching process and the competencies used to coach. You will also have the opportunity to practice coaching skills with a colleague and will be expected to come prepared to discuss an issue/problem that you need to think more deeply about.

Presenting with Confidence
Date: 21st November
Time: 09.00-17.00
Giving presentations can be daunting – even when you know your subject inside out. Most of us are not born with the ability to hold an audience’s attention, convey information and ideas clearly and influence people’s views. VOX’s course is an opportunity for participants to analyse their presentation style and explore ways of developing it.

Collaborative Working (Managers)
Date: 28th November
Time: 09.30-16.30
This is a one day interactive workshop which explores the challenges of collaborative working and the skills required to be successful. We examine some up to date real life examples of effective collaborative working in HE to collate a practical list of effective behaviours and skills which we can apply to our own situations.

Developing a Service Excellence Approach
Date: 5th December
Time: 09.30-16.30
This practical workshop will help you clarify your vision of service excellence and how to communicate it effectively to your team.

Negotiation and Influencing Skills
Date: 13th December
Time: 09.30-16.30
During this one-day practical workshop participants will learn what negotiation is and how to get the most from their personal negotiations. At the root of this is the deployment of specific communication skills and processes, so it is essential that attendees have a sound grasp of techniques such as active-listening, assertiveness and questioning skills before attending this workshop.

Mentoring at Bristol - an introduction
Date: 1st February
Time: 13.00-16.00
This course is open to any member of staff who plans to become a mentor. According to David Clutterbuck, a global authority on mentoring, "A mentor is an individual who is willing to help someone less experienced gain confidence, clearer purpose, insight and wisdom". This short workshop is designed to give you an introduction to developmental mentoring at Bristol and equip you with some of the skills and techniques that will help you develop positive mentoring relationships.

New Managers' Networking Event

Our next New Managers’ Networking Event will take place on 18th November from 12.00-13.30. This networking event has been set up for new and new-to-role managers to meet other new managers across the University and give them an opportunity to discuss how their roles are progressing and swap ideas and experiences. The event will be opened by the Director of Human Resources, after which you will have time to network.

Professional Skills Development Workshops

Please find below dates for our professional skills development workshops for all Professional Services staff. Before booking onto a course, please read through our terms and conditions.

Mastering Minutes
Date: 10th January 2017
Time: 09:00-12:00
This workshop will focus on the basics of effective minute taking, using guidance, templates and practice exercises to help you improve your minute taking skills. The aim of the workshop is to help participants to take and write better minutes of meetings.

Managing yourself and your time
Date: 11th January 2017
In this one day workshop we’ll look at traditional tools and techniques to manage yourself and your time, but we’ll also explore some associated issues that can create time management problems, for example, procrastination. You will have the opportunity to complete an individual time management questionnaire, work in small groups to explore your results, and work towards an individual action plan.

Collaborative working
Date:16th January 2017
This workshop focuses on how we can manage relationships in a positive way by looking at collaborative thinking and action in relation to our communication skills, approaches to problem solving, and how we make decisions.

Introduction to assertiveness
Date:6th February and 13th February 2017
This practical workshop focuses on developing an understanding of the difference between assertive, non-assertive, passive/aggressive and aggressive behaviour, and the potential impact of each of these behaviours on our working relationships.

Women's self defence (Level 1)
Date:17th February 2017
Award-winning personal safety workshop designed to empower you in your pursuit to overcome a perceived harmful event, attack or threat to survival. Please visit the website to book your place. The workshop will teach you ground manoeuvres and how to cope with physical attacks, with a focus on high-impact scenarios.

Committee Servicing
Date:24th February 2017
This workshop explores the constitutional and practical issues essential to the function of an effective Committee Secretary. The workshop will take you through the whole committee cycle, from the setting of agenda, the preparation of papers, through to writing minutes, recording important decisions (and motions), recording confidential information (and FOI), and provides useful information on governor accountability and the role of the Committee Secretary in ensuring that their committees are effective and accountable.

University opportunities

Interested in Volunteering as a school governor?

Come along and find out more at an informal presentation and Q&A session with SGOSS (School Governors One Stop Shop) from 12.00-13.00 on Wednesday 7th December in the Cabot Room, Hawthorns. This event is for staff who are interested in taking on school governor roles, but are not yet school governors. Please contact to express your interest in attending. is now available to all staff and research postgraduates in the University for an initial one-year trial. is a leading online learning platform. It provides thousands of structured videos with a focus on IT, technical, creative, business, and education skills. To explore what is on offer go to

SETsquared Workshop

International Negotiation Skills
14:00, 15th November
This workshop is focused on the impact of differing cultures in business negotiations. The session will review China, Japan, US, France and Germany, looking in detail at their cultural behaviours together with advice on how to handle foreign business deals.

Engine Shed Event

Engine Shed Finance Briefing: Socialising the Commercial
16:30, 6th December
Engine Shed invites you to the fifth in its series of briefings aiming to inform and provoke on topics relevent to strengthening our ecosystem, with a panel of luminaries assessing not only the current state of funding for social enterprise but also how for-profit and not-for-profit enterprises can learn from each other.

Other opportunities

Free online courses from FutureLearn:

Quote of the month

"Don't be afraid to give up the good to go for the great." - John D. Rockefeller