Booking terms and conditions

Please read the following information before requesting a place on a course. By booking a place on a course you are agreeing to these terms and conditions.

Before applying

  • In Develop, read the course description carefully to ensure that the content fits your learning needs.
  • Check that you meet any prerequisites for the course.
  • If appropriate, seek approval from your line manager before booking.

Book online

All of our courses and events are advertised and booked through Develop, the staff learning and development platform.
Most courses are booked on a first-come-first-served basis. Places on courses will be confirmed by email from the online booking system.

Course limit

We recommend you attend up to a maximum of three workshops from People Development per academic year. Please contact us if you would like to discuss attending more than three courses.

Course costs

There is no booking fee for the majority of our workshops. There will be a charge for attending leadership programmes. Please see individual course descriptions in Develop for specific information regarding charges. In addition, please note our fees for late cancellation and our non-attendance fees below.

Late cancellation and non-attendance

A non-attendance fee will be charged to your department if:

  • Your booking has been confirmed but you do not attend the course.
  • You do not let us know you cannot attend a course more than three full working days prior to the start time of the course. (Please note that this notification period may vary; always check the individual course details).

Current late cancellation/non-attendance fees

The late cancellation/non-attendance fee is £50 per course (this is different for leadership programmes). This amount will be deducted from your department's budget. The fee goes towards covering our administrative and facilitation costs.

Cancellations

If you need to cancel your place on a course you must let us know at least three full working days prior to the start time of the course.

Course cancellations can be done in Develop (up to 3 days prior) or by email. If you are unable to cancel your place on a course directly with us, please ask somebody to cancel your place for you. This will ensure that you are not charged a late cancellation fee. In order to ensure a fair system, please do not send someone to a course in your place, as there may be others waiting to attend in the event of a cancellation.

Sickness

If you are unable to attend a workshop or course due to sickness, please can you or a member of your team notify People Development by email to: people-development@bristol.ac.uk as soon as possible on the day of the course, if not before.

Access requirements

We aim to make our learning and development opportunities accessible to all staff. Please let us know if you require any reasonable adjustments to enable access, for example:

  • Level access to venue
  • BSL/SSE interpreters
  • Course handouts in advance, or in alternative formats (Braille, large print, electronically)

Please contact us by email people-development@bristol.ac.uk, or let us know on Develop if you have any requirements. 

Study leave and financial support policy

The University is committed to enabling individuals to meet their full potential in the workplace, and will consider offering support to help staff complete external training.

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