The Student Welfare Coordinator supports the Director of Student Services and Employability in his work managing the division, particularly focusing on student welfare.
Supporting the Director in all aspects of his student welfare-related work
Managing the Vulnerable Students' Support Service
Advising staff across the University about student support matters, especially promoting early intervention in an attempt to avoid crises
Promoting enhanced cooperation and inter-team working within Student Services including chairing complex case meetings
Coordinating promotion of the division internally and externally
Leading the new Student Services division database project
Redrafting the Student Death Protocol
Development of a new Fitness to Study Policy for the University, working with colleagues in the Office of the University Secretary
Supporting the work of the Disabled Student Process Review Group. This fixed term group (January-July 2013) is examining the use of Learning Support Plans, the role of School Disability Coordinators and the postgraduate admissions process for disabled applicants.
Project managing the relocation of the Student Counselling Service and Disability Services (formerly the Access Unit) to Hampton House (2010/11) and the backoffice of the Careers Service to Senate House in September 2011
Secretary to the 2011 review of student welfare services
Developing a mental ill health emergency response protocol which aims to guide staff supporting acutely ill students so that they receive professional help as soon as possible.
Developing the new Student Services website.
Richard is a University Mediator. Contact via the Student Complaints Officer and Mediation Coordinator, Office of the University Secretary.
Richard previously worked as Disability Officer at the University of Wales Swansea (1999-2004), Assistant Registrar (Student Support) in the University of Bristol Education Support Unit (2004-2008) and Head of Academic Administration for the Faculty of Medicine and Dentistry at the University of Bristol (secondment; 2009-10) before moving to Student Services. From July 2010 to December 2012 he was Student Services Project Manager, supporting the Director to establish the new Vulnerable Students' Support Service and promote coordinated working across the division by delivering specific projects. His current role is a continuation of this but more accurately reflects his work that is no longer solely project based.
Tel: 0117 928 8281 (internal x88281)
Fax: 0117 954 6818
Second floor, Senate House, Tyndall Avenue, Bristol BS8 1HH.