Web accessibility

This statement relates to all web pages with web address beginning www.bristol.ac.uk and some pages on our www.bris.ac.uk domain (see more in Technical information about this website’s accessibility).

This statement does not cover content on our Virtual Learning Environment, Blackboard. It also does not cover the Intranet or other platforms. You can read the Blackboard accessibility statement.

The website uses a number of templates, some are more accessible than others. However, the majority of the website should allow you to:

  • change colours, contrast levels and fonts
  • zoom in up to 175% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver.

AbilityNet has advice on making your device easier to use if you have a disability.

We are also committed to making sure that all content on the website easy to understand.

How accessible the website is

Over 2,500 staff have access to publish content on the website. We know some parts of this website aren’t fully accessible:

  • Most PDF documents aren’t fully accessible to screen reader software, or other accessibility techniques.
  • Some questions on some of our online forms are difficult to complete when using a screen reader.
  • Some of our online forms are difficult to navigate using just a keyboard.

A lot of the text won’t be written with web accessibility in mind, this includes lack of plain English, marking up headings semantically for screen readers and helpful link text.

We are conducting tests of the website so we can highlight other accessibility issues in this statement. If you find a page with an accessibility issue, not listed here or in our identified non-compliances statement, please contact web-editor@bristol.ac.uk so we can investigate.

Technical information about this website’s accessibility

We at the University of Bristol are committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Read more about our identified non-compliances.

The primary domain for the website is www.bristol.ac.uk, however www.bris.ac.uk will also return content on the central content management system (Terminal Four). A project is underway to move information assets off legacy systems (due to conclude November 2020) that will enable the University to maintain a single root canonical domain and serve all public-facing website content over www.bristol.ac.uk.

What to do if you can't access parts of this website

If you need content in an alternative format, please contact the team who look after that web content. Most sections of the website should have contact information. Alternatively, use the feedback link at the bottom of the page in question.

Reporting accessibility problems with this website

We are committed to improving accessibility standards across our website. If you find any problems, or think we’re not meeting accessibility requirements, contact web-editor@bristol.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

What we are doing to improve the website

With over 2,500 staff contributing to the website, making sure every page is fully accessible is very hard.

For members of staff who are new to web publishing, we are creating mandatory training, ending in a test centred on accessibility. Staff will need to pass this test with 100% success rate in order to have access to the publishing platform.

For staff who are already publishing content on the web, we will hold training sessions that they will be expected to attend.

Each Administrator / Manager of a section of the website will also be sent a report on a regular basis and will be supported in improving their content.

When sections of the website are significantly redeveloped, accessibility will be at the base of every decision.

Last updated

This statement was prepared on 27 September 2019. It was last updated on 30 September 2019. We will update this statement every year, or if significant changes are required. 

Advice for publishers

It is the responsibility of each University faculty, school, centre and service to ensure that its web content complies with this policy. All web publishers should attend the Writing effective and accessible web content course and familiarise themselves with the guidelines on how to make web content accessible and why it is important.

Any third party contracted to develop a website or supply a system for the University is required to comply with this policy.

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