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During this phase, a review was undertaken of how support services are delivered within the organisation.
SPR phase 2 brief (27.3kB PDF)
Between July and December 2009, the project reviewed processes in detail, including how and where they are carried out, with a view to establishing whether there are more efficient and cost-effective ways of doing things. This was carried out via a series of workshops involving Process Owners and staff from the Divisions, Faculties and Departments.
The aim of this stage of work was to draw up a new structure, and associated role descriptions, for the more efficient and effective delivery of our support processes.
A second strand of work was carried out by Professor Len Hall, PVC Staff, and Helen Galbraith, Director of Planning, to review in detail the activity undertaken at faculty/departmental level. This will inform the new organisation structure, to ensure that we take into account all activities that will need to be undertaken in future.
There has been wide-ranging consultation of people across the University for each workstream, notably in the form of workshops.
|Student Progression (UG, PGT, PGR)||Seven representatives from Student Recruitment, Access and Admissions, seven from the Faculty of Engineering, seven from the Faculty of Science, six from the Faculty of Arts, six from the Faculty of Medicine and Dentistry, six from the Faculty of Social Sciences and Law, three from the Faculty of Medical and Veterinary Sciences, two from the Academic Registry, two from Information Processes and Systems, one each from the Education Support Unit, the Examinations Office, the Finance Office, the Graduate School of Education, the International Office|
|Education Support||Five representatives from the Education Support Unit, one each from FQAT and the Faculties of Engineering and Social Sciences and Law|
|Support for research and enterprise||Five representatives from the Faculty of Medicine and Dentistry, four from the Faculty of Social Sciences and Law, two from Research and Enterprise Development, two from the Faculty of Science, one each from the Faculties of Medical and Veterinary Sciences and Arts|
|Web and new media development||Five representatives from Communications and Marketing Services, four from Information Services and Computing, three from the Faculty of Engineering, two from the Faculty of Medicine and Dentistry, two from Planning, Policy and Project Support, one each from the Academic Registry, the Bristol Centre for Nanoscience and Quantum Information, the Campaigns and Alumni Relations Office, Estates Operations, the Graduate School of Education, the Institute for Learning and Research Technology, Research and Enterprise Development and the Faculties of Arts, Social Sciences and Law and Medical and Veterinary Sciences.|
|Managing people and their development||Ten representatives from Personnel Services and Staff Development, two from the Finance Office, one each from the Faculties of Engineering, Medical and Veterinary Sciences, Medicine and Dentistry, Science, Social Sciences and Law|
|Managing Finances||Six representatives from the Finance Office, two from the faculty of Medicine and Dentistry, one each from Capital Projects, the Graduate School of Education, Information Services, Planning, Policy and Project Support and Research and Enterprise Development and the Faculties of Engineering, Science and Arts|
|Managing information (systems)||Fifteen from Information Systems and Computing, three from Estates Operations, three from the Faculty of Science, two from the Faculty of Engineering, two from the Faculties of Medical and Veterinary Sciences, two from the Faculty of Social Sciences and Law, one each from the Education Support Unit, Library Operations, Personnel Services and Staff Development and the Faculty of Medicine and Dentistry|
|Managing information (libraries)||Library Operations are carrying out their own internal review of core services, which will feed into the SPR.|
|Managing the University's Estate||Estates Operations are carrying their own "Value for Money" exercise, which will feed into the SPR.|
|Calendar & Diary Management||Helen Galbraith is consulting on this as part of her work on the Faculty & School Analysis Workstream.|
|Faculty & School Analysis Workstream||Two representatives each from the School of of Humanities and the Graduate School in the Faculty of Arts; the Departments of Computer Science and Civil Engineering in the Faculty of Engineering; the Schools of Geographical Sciences and Chemistry and the Department of Earth Sciences in the Faculty of Science; The Graduate School of Education and the Departments of Sociology and Politics in the Faculty of Social Sciences and Law; the Departments of Biochemistry and Physiology & Pharmacology in the Faculty of Medical and Veterinary Sciences; the Department of Social Medicine and Clinical Science South Bristol in the Faculty of Medicine and Dentistry.|