Contact Directory
Contact Directory: common queries
- Your phone number is not displayed or is incorrect
- Your name, department, job title or postal address are displayed incorrectly
- Your email address is wrong
- Your office number or location is not displayed
- You have a personal web page but the URL is not displayed
- The URL of a department is wrong or missing
- An internal phone number does not exist in the directory
- Accessing information
1. Your phone number is not displayed or is incorrect
Inform your departmental
contact directory administrator, who will make the correction for
you.
2. Your name, department, job title or postal address are displayed incorrectly
If your name is wrong, you appear in the wrong department or your postal address is wrong, report the error to the appropriate Human Resources (HR) Faculty/Division facing team.
HR can also add "known names" for members of staff. When it exists, the known name is used in the directory instead of the first name.
Staff job titles are the official titles as in the contract of employment and held on the Personnel System (PIMS). If your job title is no longer correct, you should contact the appropriate HR Faculty/Division facing team, in the first instance.
If the name of a postgraduate or undergraduate student is wrong, or they are described as being in the wrong department or on the wrong course, report it to the appropriate Faculty Office.
3. Your email address is wrong
Email help-email@bristol.ac.uk.
4. Your office number or location is not displayed
Your department can decide whether it wishes to include staff office
locations in the directory. Contact your departmental contact directory administrator if your office location is missing.
5. You have a personal web page but the URL is not displayed
Members of staff may add a "home page" entry to be displayed in the Contact Directory
using the StaffInfo application.
This may be set in the "Personal Details" section of StaffInfo as a "Personal URL".
6. The URL of a department is wrong or missing
Email webmaster@bristol.ac.uk.
7. An internal phone number does not exist in the directory
The directory holds a list of valid University of Bristol exchange numbers, and only
allows numbers to be selected from this list. If the directory does
not recognise an internal number, contact
telephone-services@bristol.ac.uk who will check its validity and add it to the list.
8. Accessing information
The Contact Directory now uses the University's Single Sign On service.
