Unit name | Primary Nursing Care and Communication |
---|---|
Unit code | VETS10004 |
Credit points | 10 |
Level of study | C/4 |
Teaching block(s) |
Teaching Block 4 (weeks 1-24) |
Unit director | Miss. BADGER |
Open unit status | Not open |
Pre-requisites |
None |
Co-requisites |
All other 1st year units |
School/department | Bristol Veterinary School |
Faculty | Faculty of Health Sciences |
The 1st part of this unit is to provide basic level teaching in the areas of First Aid, including bandaging techniques. The 2nd introduces students to two major concepts:
The communication sessions look at ways in which veterinary nurses contribute effectively to the provision of good customer care through the skilful use of specific skills, particularly listening skills. We also consider what clients want from their veterinary practice and explore the techniques practices can use to obtain client feedback on the services they provide.
The organisation sessions consider the internal organisation of a veterinary practice in the context of staffing, job descriptions, organisational hierarchies, administrative systems and the importance of different staff roles within an organisation.
In addition, the students develop their computer skills by completing a portfolio of practical computing tasks during which they learn about computer security, confidentiality of data and the health and safety aspects of working with computers.
Statement of Learning Outcomes: Primary Nursing
Statement of Learning Outcomes: Communication and Organisation
Lectures and tutorial sessions
Demonstrations and practical bandaging sessions
Video demonstrations
The overall pass mark for this unit is 40%
Students must obtain a minimum of 40% in each of the four assessments listed below:
Primary nursing:
1. 1 hour written paper consisting of short answer questions covering all aspects of this element.
2. 20 minute practical examination during which students will be required to demonstrate appropriate levels of competency in bandaging, first aid and use of therapeutic agents.
Overall weighting for this assessment element – 60%.
Communication and Organisation:
3. Communication case study – 1,000 word analysis of a communication incident as per RCVS guidelines. To be submitted on the thursday of the first week of the summer term.
4. 30-minute summative MCQ on aspects of practice management Overall weighting for this assessment element – 40% Students must obtain a pass in each element in order to pass the Unit. Failure to obtain a pass in each element will require the student to re-take and/or re-submit the assessment(s), which have been failed in order to achieve the pass mark.
NB Students are expected to wear uniform for the practical examination . Resits: A failure of any or all of the above assessments will result in the student being required to re-sit an exam and/or to re-submit the communication case study at a date and time to be advised by the Examination Board (usually September).