Unit information: Marketing Management in 2020/21

Unit name	Marketing Management
Unit code	MGRCM2015
Credit points	15
Level of study	M/7
Teaching block(s)	Teaching Block 2 (weeks 13 - 24)
Unit director	Dr. Penny Walters
Open unit status	Not open
Pre-requisites	None
Co-requisites	None
School/department	School of Management - Business School
Faculty	Faculty of Social Sciences and Law

Description including Unit Aims

The unit begins with an introduction to Marketing in the Twenty-first Century and then covers the following areas: the importance of building customer satisfaction through quality, service and value; the formulation of an effective marketing strategy for organisational success; the importance of in-depth marketing analysis: to include customer analysis, competitor analysis and company analysis; the marketing mix to include product strategy, pricing, advertising and promotion and distribution; the management and delivery of the total marketing effort including on-line marketing programmes; ethics and socially responsible marketing practices; the use of a step by step procedure to develop a comprehensive marketing plan.

The unit aims to provide a critical understanding of the theory and practice of marketing management, to include the analysis of marketing opportunities, identification and selection of target markets, the development of marketing strategies, the planning of marketing programmes, and the management, delivery and control of the marketing effort, as well as marketing ethics.

Intended Learning Outcomes

By the end of the unit students will be able to:

ILO1: demonstrate awareness, understanding and application of the basic concepts and theories of marketing;

ILO2: critically appraise the major concepts and theories associated with marketing management;

ILO3: select and apply techniques for the analysis of marketing opportunities;

ILO4: apply methodologies for assessing and managing the organisation’s marketing capabilities;

ILO5: develop a comprehensive marketing plan from initial assessment to completed proposal.

Teaching Information

Teaching will be delivered through a combination of synchronous and asynchronous sessions including lectures, tutorials, drop-in sessions, discussion boards and other online learning opportunities.

Assessment Information

Summative: 3,000 word individual assignment (100%). Formative: feedback from peers/lecturer throughout the course.

Reading and References

• Baines P., Fill C. and Page K., (2014) Marketing, 3rd edition, Oxford University Press
• Kotler, P., Armstrong, G., Harris L., & Piercy N., (2013) Principles of Marketing, 6th edition, Pearson Education Ltd, Essex
• Dibb S., Simkin L., Pride W. & Ferrell O., (2012), Marketing concepts & strategies, 6^th edition,Cengage Learning
• Baines, P. Fill, C., Rosengren, S. (2017) Marketing, 4th Edition, Oxford University Press, Oxford.
• Kotler, P., Keller, K. L. (2016) Marketing Management, 15th Edition, Pearson Education Limited, Essex.
• Blythe, J. (2014) Principles & Practice of Marketing, 3rd Edition, Sage Publications Ltd., London.