The Personal Finance Research Centre is an independent research centre that specialises in social research across all areas of personal finance, mainly from the consumer's perspective. Much of our work focuses on the following areas:
Our interdisciplinary team combines extensive empirical research skills with a detailed understanding of a range of social policy issues. Our work is influential in shaping public policy, and we provide technical and policy advice to government departments and others.
New research providing an understanding of what an ideal, or positive, banking culture looks like from the perspective of personal and microenterprise customers and how it might be measured.
Why do only 4-6 per cent of people switch their personal current account each year? This research explores why the great majority of people are unlikely to consider switching, despite the introduction of the Current Account Switching Service.