We will send you an electronic invitation to select a booking slot (2hrs Max) to return to collect your possessions.  Booking slot times are to be strictly adhered too to allow for staff and student safety with social distancing measures.  A maximum of one additional person will be permitted to enter your accommodation to assist.

Please note: If you are travelling a long distance in order to clear your room and feel you are unable to do so without staying over, you are able to stay one night without incurring a charge. You must notify us at accom-office@bristol.ac.uk if you intend to stay. You will be required to adhere to social distancing requirements at all times during your stay. No guests are permitted to stay in the room with you.  You will only be able to park on campus for the duration of your 2-hour slot.

This will be option 1 on the Student Survey

We will send you an electronic invitation to select a booking slot (2hrs Max) to return to collect your possessions.  Booking slot times are to be strictly adhered too to allow for staff and student safety with social distancing measures.  You will be requested to provide full details of your nominated person, who must bring I.D. with them to gain access to your room.  A maximum of one additional person will be permitted to enter your accommodation to assist with your nominated person. 

Anyone collecting on your behalf is not permitted to stay in the room overnight. You will only be able to park on campus for the duration of your 2-hour slot.

This will be option 2 on the Student Survey

*Indicative costs estimated @ £500 + VAT*

UoB staff will carry out a basic video inventory of your room before items are packed. Indicative costs are based on estimates from specialist student packaging companies.  Costs may vary and UoB will not add any additional costs other than those incurred in arranging services. 

Items will only be stored until the date of the new Academic year, and additional costs may be incurred should no address be provided for couriering.  Items may be stored off-site, details will be provided to you, but will not necessarily mean items can be collected by you without notice

This will be option 3 on the Student Survey

*Indicative costs estimated @ £550 + VAT*

UoB staff will carry out a basic video inventory of your room before items are packed.   Indicative costs are based on estimates from specialist student packaging companies.  Costs may vary and UoB will not add any additional costs other than those incurred in arranging services.

Items will only be stored until the date of the new Academic year, and additional costs may be incurred should no address be provided for couriering.  Items may be stored off-site, details will be provided to yourself, but will not necessarily mean items can be collected by you without notice.

This will be option 4 on the Student Survey

*Indicative costs estimated at £220 + VAT*

Items will only be stored until the date of the new Academic year, and additional costs may be incurred past this date including disposal costs.  Items may be stored off-site, details will be provided to yourself, but will not necessarily mean items can be collected by you without prior notice.

This will be option 5 on the Student Survey

*charges may still apply*

UoB works alongside several charities in the city and will aim to donate or recycle as much as possible to avoid landfill charges.  Any paperwork or items that appear sensitive or confidential e.g. bank statements will be destroyed appropriately.

This will be option 6 on the Student Survey

Please select a date and time to suit you on our booking system.

Please select Option 3 on the survey where we can pack and courier your belongings at your cost, or Option 4 should you wish to arrange your own courier once we have confirmed your items are packed.

Booking slots are likely to open in mid-June with students being permitted to collect their items by 13^th July.

You may stay in your room for a maximum period of one night or rent may be reintroduced.  You must advise us if you wish to do this.  No guest of yours is permitted to stay in the room with or without you. 

The University is not yet able to offer support for students needing to quarantine in our residences. Therefore, if you would be required to quarantine on your return to the UK we recommend that you select one of the pack and store/send options for your belongings.   

You should select the option to have your items stored but make contact with your Residential Facilities Co-ordinator ASAP to arrange collection of items.

Items will be packed and stored/couriered by a professional company and will be insured.  We do ship outside of the UK but cannot answer specific questions on Customs as this will be dependant on the country you reside in.

Please use the booking slot timetable to select the same day.

Please ensure you are trying to log in using the Single Sign-On option at the bottom of the page. 

If you have already emptied your room there is no further action for you to take.

If you have a parking permit you can park in the allocated car parks.  If you have no permit or are not using the car which is registered to your permit then you need to find your own parking.

It doesn’t matter which day you book as long as you contact AO as instructed in the system

We know that for some of you, leaving University-owned halls is not possible for a variety of reasons, including travel restrictions or personal reasons.

Accommodation will remain open for those who wish to stay until the end of your tenancy date. Campus Division and Residential Life will run a restricted service to support those in accommodation. If you have any questions or concerns about staying in accommodation, please contact your Residential Life team by phone or email. Please note, that for those of you living in catered halls, the dining room service will now be provided as a take-away service.

Rent will be payable at the full room rate until the your tenancy end date. Please note that social and study spaces in residences remain closed and whilst living in residence you must follow government advice on movements and social distancing. 

If you are unable to leave on your tenancy end date due to travel restrictions or for personal reasons, you should get in touch with the Accommodation Office by email at accom-office@bristol.ac.uk as soon as possible to request a tenancy extension, providing details of when you would like your tenancy dates to be extended until.  

You may need to change residence in order to have a tenancy extension applied, the team will be able advise you when they respond to your request. 

Rent will be payable at the room rate until the date you are extended to at the full tenancy rate. Please note that social and study spaces in residences remain closed and whilst living in residence you must follow government advice on movements and social distancing. 

Students in University-managed residences

If you are currently not living in your room but would like to return for the remainder of your tenancy, you can now state this in your accommodation portal. You will then be given the chance to book a slot to return. Please do not move back into your room without giving this notice. We are providing booking slots to ensure numbers of people arriving in residences at any one time can be kept within levels that allow for social distancing. 

If you have been reduced to zero rent, your rent charges will be reinstated from the date of your return until your tenancy end date at the full tenancy rate. Please note that social and study spaces in residences remain closed and whilst living in residence you must follow government advice on movements and social distancing.  

Students in partnership residences 

If you are living in University-allocated accommodation run by one of our partners you should contact them directly to make arrangements for your return in line with their social-distancing policies. 

If you have been reduced to zero rent, your rent charges will be reinstated from the date of your return until your tenancy end date at the full tenancy rate. Please note that social and study spaces in residences remain closed and whilst living in residence you must follow government advice on movements and social distancing.   

Students in University-managed residences

All students in University-managed residences will have received an email asking them to log into their Accommodation Portal to indicate that you would like to return to collect your things. Further details are provided on completion of the form. 

If you are travelling a long distance in order to clear your room and feel you are unable to do so without staying over, you are able to stay one night without incurring a charge. You must notify us at accom-office@bristol.ac.uk if you intend to stay. You will be required to adhere to social distancing requirements at all times during your stay. No guests are permitted to stay in the room with you.

Please do not come back to collect your things without completing this form and booking a slot. We are providing booking slots to ensure numbers of people arriving in residences can be kept within levels that allow for social distancing. 

If you have not received this email or do not see the option in your Accommodation Portal, please contact us by emailing accom-office@bristol.ac.uk. 

Students in partnership and nomination residences 

If you are living in University-allocated accommodation run by one of our partners you receive and email from the provider directly to make arrangements for you to return to collect your belongings in line with their social-distancing policies.

Students in University-managed residences

All students in University-managed residences will have received an email asking them to log into their Accommodation Portal to indicate what you would like done with your belongings. Arranging for them to be packed and stored or couriered is one of these options. Further details are provided on completion of the form. 

If you have not received this email or do not see the option in your Accommodation Portal, please contact us by emailing accom-office@bristol.ac.uk. 

Students in partnership and nomination residences 

If you are living in University-allocated accommodation run by one of our partners you should contact them directly to discuss the options. 

Students in University-managed residences

Unfortunately this is not possible. We need our residences to be cleared of belongings so that we can get them deep-cleaned in preparation for the next academic year. Please ensure that you have completed the form in your portal to indicate what you plan to do with your belongings before the end of your tenancy period. 

We are able to offer a service to pack your belongings and store them safely until the start of the next academic year. 

Students in partnership and nomination residences 

Unfortunately this is not possible. Our partners need the residences to be cleared of belongings so that they can get them deep-cleaned in preparation for the next academic year. Please ensure that you have made arrangements with your provider regarding your belongings before the end of your tenancy period. 

The University is not yet able to offer support for students needing to quarantine in our residences. Therefore, if you would be required to quarantine on your return to the UK we recommend that you select one of the pack and store/send options for your belongings.    

Please email accom-office@bristol.ac.uk to let us know that your plans have changed. We will check you back in and reinstate your rent charges to your tenancy end date. 

If you are found to be staying in your room and have not informed us, your rent will be reinstated from 20th April until your tenancy end date. 

If you did not tell us by the deadline of 5pm Friday 3 April 2020 that you have left or are leaving, you will be charged your accommodation fee until the end of your contract end date. All students were emailed a daily reminder to complete the form and the deadline and required action was clearly detailed.  

Only students who have been in residences awaiting repatriation flights home are eligible to receive the zero rent offer beyond this deadline. To activate this you will need to email accom-office@bristol.ac.uk to notify us of your planned date of departure (once you know), with evidence of your booked flight. Your rent will then be recalculated from your date of departure. 

If you are leaving for any other reason (for example to move into the private sector), your standard rent liability will continue and you should inform us via the intention to leave process. 

Yes. If you were due to be studying abroad from September 2020 and your placement has been cancelled, you will be able to apply for accommodation in a University-allocated residence. Details of how and when you can apply will be published by the end of June 2020. 

Undergraduate returner applications have closed and we do not have any further spaces available to offer to current students at the moment. We will not know if we have any further places available in our residences for returners until early September.

Postgraduate returner applications are still open and you can apply now. 

We advise you visit our Private Sector advice pages and get in touch with our advisers if you need help or support with your search for private rented accommodation in Bristol. 

As at January 2020 we are pleased to guarantee an offer of University-allocated accommodation for the first year of study to all UK, EU and International undergraduates who apply by 17 July 2020, provided that they:

• have firmly accepted an offer of study at Bristol (this means you need to put Bristol as your first choice to be guaranteed accommodation),  
• are coming to study at Bristol for the first time (this means you are not a returner or have not suspended your studies previously),
• are unaccompanied (this means you are coming without dependent family members, spouses or partners).

The guarantee does not apply to students who:

• miss the application deadline,
• have not firmly accepted their offer of study by 17 July 2020,
• have previously studied at the University of Bristol
• are Erasmus students.

Applicants who do not meet the guarantee can still apply for accommodation, but are not guaranteed an offer. Please visit our non-guaranteed page for further information. 

You can only apply when you have accepted a Conditional Firm or Unconditional Firm offer to study at Bristol, which - if you have put Bristol as your insurance choice - will be after A level results day, in our second round of applications.

Students applying in the second round of appications are not guranteed an offer of University-allocated accommodation. You can still apply, but there is a chance we will not be able to offer you accommodation.

If you don't apply before the17 July, you will no longer be guaranteed an offer of University-allocated accommodation and will have to wait until after A level results to make your application and follow our non-guaranteed application process.  

If you are away travelling, a parent or guardian can apply on your behalf as long as you have given them your consent to do so, and they have your name, date of birth and University of Bristol student number.

Make sure they have all the information they need - including your list of preferred residences - before you leave.

If you are not guaranteed an offer of University-allocated accommodation, we still advise you to apply in the second round of applications which will open on A level results day. However, we also recommend that you start exploring accommodation options in the private sector. 

We have a range of advice on finding properties and tips and advice on choosing the right place. However, it is important to note that if you are looking in September, a lot of private sector accommodation will be already booked up. 

We know this can be a stressful experience for students and we will be in touch with you throughout the process to advise on availability of accommodation.

A good option for our non-guaranteed students is our homestay option, where you can live with a host family.  

Students who will be under 18 when their studies start can apply for any of our undergraduate residences, apart from New Bridewell. 

Put details of your disability or ill-health, special requirements and anything you need in your accommodation, in the space provided on your online application form. We will contact you for further details. Our disability and health section provides examples of the information we may need.

Intercalating students are guaranteed an offer of accommodation subject to the normal conditions of our accommodation guarantee. You will be able to apply online, the form you will use will be separate from our main undergraduate application and can be found on our intercalating page.

Mature students can apply for any of our undergraduate residences. If you would prefer to live with other mature students you can apply for Orchard Heights, Riverside, Winkwork House and Hiatt Baker which will have flats exclusive to mature students. 

If you are 21-years-old or over and wish to share with other mature students, you should indicate this on the accommodation application form and select from these residences as your preferences.  

The University offers some alcohol-free flats to undergraduates in a small number of our residences. When living in an alcohol-free accommodation you, or your guests, are not permitted to drink alcohol within the flat. However, you can store alcohol in your room and drink alcohol outside the flat. 

Find out more about our alcohol-free accommodation and view residences with alcohol-free flats available. 

The University offers single-sex accommodation in a number of its residences. Sometimes students in a residence will be housed in single-sex flats or in rooms on single-sex corridors.

Students living in single-sex accommodation can have visitors or guests of the opposite gender in their accommodation. University staff or contractors of either gender may enter the accommodation from time to time; you will be given notice of this in advance. Over 90 per cent of students who apply for single-sex accommodation are international, therefore most of our single-sex flats will consist entirely of international students. 

Find out more about our single sex accommodation and view residences with single sex flats available.

We can meet most dietary requirements including vegetarian, nut allergies, intolerances, gluten-fee, lactose-free, and diabetic. However we are unable to cater for every dietary need and in particular strict Kosher diets. Please see the catered information for further details.

If you are an undergraduate and you want to leave your residence either because you are withdrawing from your course or suspending your studies you will need to complete the UG intention to leave form

If you are a postgraduate and want to leave your residence because you are either withdrawing from your course or you are suspending your studies you will need to complete the PG intention to leave form

For University-owned residence please report the problem through the Accommodation Portal.  For Partnership residence please check the individual residence guide under the ‘Repairs section’ and follow instructions.

Please contact the relevant Student Support Centre.

Please send your complaint to accom-complaints@bristol.ac.uk

You will need to complete the UG vacancy list form you will then be added to the mailing list for vacancies.

You will need to complete the PG vacancy list form you will then be added to the mailing list for vacancies.

You can use the ‘Student Single Sign-On’ option by clicking on the Student SSO Login button

Please complete Rent Reference Request form

A reference can only be sent to a student.

You will need to look at alternative options such as:

• Finding privately rented accommodation
• Bulletin Board
• Bristol SU Lettings

If you are a current student you can use your UoB email address to log in to the Bulletin Board, you do not need to create a new account.