Support and training

*** Coronavirus guidance for staff - moving teaching online  ***

To discuss support issues, questions about making the best use of technology, requests for tailored training or individual consultations, contact us. We’ll reply as soon as possible.

We provide a range of training and support for individuals and groups including individual consultations, workshops, and we contribute to the CREATE and TLHP programmes.

Self-access training materials

Digital Design

The Digital Design self-study course is an introduction to designing for online and highly-blended learning. You can dip in to particular sections or work through the whole course to help build your skills and knowledge. Find out more and enrol on the Digital Design booking page.

DEO webinars

Recordings of DEO webinars on the following topics are available for staff to access in the DEO Staff Development Blackboard course. Webinars generally feature short 10-15 minute demonstrations:

  • Blackboard basics
  • Managing student access to online submission points in Blackboard
  • Giving feedback in Turnitin
  • Blackboard - marking and providing feedback on assignments, and the student view
  • Help your students engage with your Blackboard course
  • The Grade Centre
  • Questionmark introduction

For access to the DEO Staff Development Blackboard course or to request a webinar on a particular topic please contact us.

Tutorials on

All staff and post-graduate research students have access to a range of tutorials and training courses on You will need to follow IT Services instructions for accessing

Once you have logged in, a range of TEL-related topics are covered. Examples include: